1. Acceptance of Terms

By accessing and using QualiPure Water's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

QualiPure Water provides water delivery services including but not limited to:

• Home and office water delivery
• Water refilling services
• Water dispenser rental and maintenance
• Bulk water orders

3. User Account

To access our services, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Orders and Payment

All orders are subject to availability and acceptance by QualiPure Water. Payment terms include:

• Payment is due upon delivery unless otherwise agreed
• We accept cash and digital payments only
• Prices are subject to change without notice
• Delivery fees may apply based on location

5. Delivery Terms

Delivery schedules are estimates and may vary due to traffic, weather, or other circumstances beyond our control. We will make reasonable efforts to deliver within the specified timeframe.

6. Cancellation and Refunds

Orders may be cancelled up to 2 hours before scheduled delivery. Refunds will be processed within 5-7 business days for cancelled orders. No refunds for delivered products unless defective.

7. Limitation of Liability

QualiPure Water shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

8. Modifications

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

9. Contact Information

For questions about these Terms of Service, please contact us at:

Last Updated: March 01, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support.

• Personal Information: Name, email address, phone number, delivery address
• Account Information: Username, password, account preferences
• Order Information: Purchase history, delivery preferences, payment information
• Communication Data: Messages, feedback, and support requests

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations and delivery updates
• Improve our services and user experience
• Send promotional offers and newsletters (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who assist in our operations (delivery drivers, payment processors)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data
• Secure servers and databases
• Regular security audits
• Employee training on data protection

5. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Delete your account and personal data
• Opt-out of marketing communications
• Data portability (receive your data in a structured format)

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data is typically retained for 3 years after account closure.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: